Experience Xerox Technology

The Gil Hatch Center for Customer Innovation is the largest digital print showcase in the world. It is located on the Xerox Webster campus just outside of Rochester, New York. Named after a leader in the graphic communications field, Gil Hatch worked tirelessly to ensure the success of Xerox and our customers, and the team strives to continue his legacy. The center contains over 100,000 square feet of innovation in action — giving you the chance to learn about our portfolio of Xerox^® digital technology,  solutions and services all under one roof.

There are endless opportunities to host both in-person and virtual engagements that will challenge your thinking and teach you about new and emerging technologies. Gain access to our engineers, product marketers and business executives during your customized event. We also offer virtual demonstrations and briefings that are broadcast live by a team of on-camera experts, allowing your customers to experience Xerox technology from their home office. The Webster campus boasts a manufacturing line where you can see our digital presses and the newest Baltoro Inkjet Press being assembled in real time, as well as see our Liquid Metal 3D Printer and learn how Xerox is shaping the future of manufacturing.

Our brand-new Innovation Centre in Uxbridge is located just a half hour outside London. This state-of-the-art center sits alongside a protected reservoir and bumblebee sanctuary. The center was designed with this in mind and features a sleek, modern feel, but the use of glass throughout gives the illusion of the outside coming in — we even have a living wall! It opened in early 2020 and showcases Xerox’s extensive range of digital solutions, modern print capabilities and innovations that give customers and channel partners a peek into the future at Xerox. We offer a combination of in-person and virtual experiences.

Upon arrival for your in-person experience, you’ll be greeted and welcomed into the Innovation Café, where you will learn more about your visit and what you can except, which is displayed on a high-tech glass wall. There are two other distinct areas: a Discovery Area, where visitors can interact with experts at our Genius Bar or around our interactive touch table, and the Showroom, where you can conduct a hands-on demonstration on any of our ConnectKey enabled devices all the way up to the Baltoro Inkjet Press. We also offer virtual demonstrations and briefings that are broadcast live by a team of on-camera experts, allowing your customers to experience Xerox technology from their home office.

The Saint John Virtual Demonstration Center overlooks the beautiful Saint John River in New Brunswick, Canada. Saint John is the oldest incorporated city in Canada and has been the home of our knowledge center for more than 20 years. This brain trust location has over 180 employees who support clients and partners throughout North America. 

For more than seven years, the team in Saint John has broadcast live-streaming demonstrations to over 6,000 clients.  Our goal is to provide a customized demonstration based on the needs of our clients and their industries. By achieving this level of customization, our clients see how Xerox technology can streamline their complex processes. Every live-streamed demonstration is conducted using state-of-the-art video and audio systems to enhance your experience, so there’s no need for any travel. We can stream directly to you, in the comfort of your office, wherever that may be.